Privacy Policy
The privacy of our users is important to us and we take care to safeguard it. This policy explains how we use your personal information.
USE AND STORAGE OF YOUR PERSONAL INFORMATION
When you supply any personal information to us we have legal obligations towards you in the way we use that data. We must collect the information fairly and we must explain how we will use it and tell you if we want to pass the information on to anyone else. In general, any information you provide to us will only be used by us. Your information will be disclosed where we are obliged by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on this website or otherwise engage in any disruptive behaviour on this website, we can use whatever information that is available to us about you to stop such behaviour. This may involve informing relevant third parties such as your employer, school email/Internet provider and law enforcement agencies about the content and your behaviour.
We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met. We will ensure that all personal information supplied is held securely in accordance with GDPR May 2018. It’s possible that we may contact you for promotional purposes, such as notifying you of improvements to the website or related energy offers suited to you, the customer, unless you specifically agree not to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional information. You can contact our data officer by written letter to:
The Data Officer, Energy For Less, 79 Berkeley Street, Glasgow, G3 7DX, or by email to info@energyforless.co.uk with the subject: “ATTENTION OF THE DATA OFFICER”
ANALYTICS INFORMATION COLLECTED
By opting in to cookies, we collect information about your visit to our site. This information is used to make your visit to our site more efficient, and to help us follow browsing preferences on our site so that we can make regular improvements. Our external web host may also automatically log your IP address, a unique identifier for our computer or another access device, as your ISP does.
COOKIES
Cookies are small pieces of data that are normally created when you visit a website, and which are stored by your web browser software on your computer. The cookie provides functionality by storing your preferences while you move around the site. This cookie is automatically deleted shortly after you leave the site. The cookie does not contain any personal information about you, and it cannot be used to identify an individual user. You can set your browser not to accept cookies but this may limit some features or prevent us from learning how to more effectively adjust our website to improve the experience for you and other visitors.
INFORMATION REQUESTS AND CHANGES TO THIS PRIVACY POLICY
You can ask for a copy of the information we hold about you at any time (for which we may charge a small fee). We will also correct any inaccuracies in your information at your request. If we make changes to our Privacy Policy that affect how we handle your data, we will let you know by email. You can check updates to our Privacy Policy on this page.
Last updated: August 2022
